Thursday, January 21, 2010


Thank you for all of the kind comments about Poke. It's been a difficult week. It's hard to believe how quiet the house seems without him.

I found time to scour some more of the Gotland fleece and it isn't an improvement on the first lot. I sent an email to Treenway last night so that they would have feedback that may be useful in future purchases. I got a phone call from them right away this morning offering me another Gotland fleece that they inspected carefully and assured me was beautiful for 30% off and free shipping. Of course I jumped at the offer. I was very pleased with their customer service and will show you pics when the new fiber arrives.


Jody said...

Sorry to hear that fleece isn't very good. You know the reason I even bought a fleece from them was because I thought the fleeces were top quality.

Lynn said...

What a great thing for the company to do for you!!! Customer Service is key!

Gloria Patre said...

So sorry to hear about Poke! I've been following along even though I haven't commented much - it's SO sad to lose such a sweet companion!
Impressive customer service from Treenway! I'm impressed with your ambition, taking on whole fleeces! Wow!